Todd Slaughter

Patrick Nall

 

                Standard instructions for Remoting into End stations at NWFSC Helpdesk

First ask the user if they’re ok if you remote into their station

You need to open the Configuration Manager Remote Viewer Folder 
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Then open CmRCViewer as Admin.
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Ask the user their computer’s White label number

Connect and use the number you were provided 
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They should receive a prompt to allow access and you’re in.